Ripe Planner
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This Privacy Policy describes how Heidi Denney, doing business as Ripe Planner ("we," "us," "our"), collects, uses, and protects information when you use the Ripe Planner application (the "Service"), including during the beta period.
Account information. When you create an account: your name, email address, and password (password is handled by our authentication provider, Supabase; we never see or store it in plain text).
Content you create. Keywords, recipes, tags, categories, notes, planner schedules, and other data you enter into the Service ("Your Content"). This is business/content data you create; it belongs to you (see the Beta Tester Agreement, Section 4).
Settings and preferences. App configuration you choose (status labels, colors, column order, etc.). We store these so they follow you across your devices. We do not review or analyze individual settings choices, other than your color theme and light or dark mode, which are part of the usage data described below.
External calendar feeds (optional). If you connect a Google/Outlook calendar feed URL, we fetch it server-side (via our own proxy) to display your events in the planner. We do not store the feed's contents beyond a short-lived cache, and we never access your calendar account directly, only the read-only feed URL you provide.
Usage data. Basic operational data and account-level activity, meaning information about how you use the Service, such as which features you use and when. We link this activity to your account so we can enforce usage limits, prevent abuse, provide support, and understand how the beta is going. It does not include the text of your keywords, recipes, or notes. We keep individual activity records for about 45 days and monthly usage counts while your account is active. We use Google Analytics on the app and our public marketing/blog pages to understand aggregate traffic patterns (e.g., which pages get visited, how people navigate the site). This is standard web analytics, not personalized ad targeting — we've turned off Google's ad-personalization data-sharing setting for our account. We do not sell any data to data brokers.
Feedback you submit. If you use the in-app feedback tab, we store your message along with your account email and which screen you were on, so we can review and act on it.
Ask Ripe chat messages. Ask Ripe, the in-app chat bubble, is an AI feature (not the rule-based scoring/tagging described elsewhere in the app). Messages you send it, and its replies, are sent to Anthropic's API to generate a response and are stored in our database so we can review common questions and improve the app and its documentation. Ask Ripe does not have access to your keyword library or other account Content, and your chat messages are not used to train any AI model.
We do not use Your Content (keywords, recipes, notes, etc.) to train any AI model, first-party or third-party, and we do not sell your personal information. As the operator of the Service we have database access for support, debugging, and legal compliance, but we do not read or use any individual account's Content for our own product research or content decisions. When we look at trends to inform what we build or publish ourselves, that comes from the same external, aggregate search-data sources (e.g., DataForSEO) available inside the app to every user, not from your account.
We use a small number of service providers ("subprocessors") to operate Ripe Planner:
| Provider | Purpose | What they see |
|---|---|---|
| Supabase | Database, authentication, hosting, edge functions | Account data and Your Content (encrypted at rest and in transit) |
| DataForSEO | Search volume, competition, and SERP data for keyword lookups | The keyword text you look up, not your name, email, or account identity |
| Anthropic | Powers Ask Ripe, the in-app AI chat | The text of your message to Ask Ripe, not your keyword library or other account Content |
| Google Analytics | Aggregate site traffic and usage analytics | Pages visited, general device/browser info, and approximate location (city-level, derived from IP) — not tied to your account identity |
We do not share your personal information with anyone else, except:
Your data is hosted on Supabase's infrastructure in the United States. If you are located outside that region (including the EEA or UK), your data will be transferred to and processed in that region.
Depending on where you live, you may have rights to:
EEA/UK users: these correspond to your rights under the GDPR / UK GDPR. To exercise any of these rights, contact us at ripeplanner@gmail.com. You also have the right to lodge a complaint with your local data protection authority.
California residents: you have rights under the CCPA/CPRA to know, delete, and correct your personal information, and to not be discriminated against for exercising those rights. We do not sell personal information.
We retain your account data and Your Content for as long as your account is active. If your beta access ends and you don't choose to continue or export/delete (see the Beta Tester Agreement, Section 7), we will retain data for 90 days before deletion.
We use industry-standard measures (encryption in transit and at rest, access controls) to protect your data, provided through our hosting infrastructure (Supabase). However, no system is 100% secure, and, consistent with the beta nature of the Service described in the Beta Tester Agreement, we cannot guarantee against all data loss or unauthorized access.
The Service is not directed at children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us data, contact us and we will delete it.
We use browser local storage to keep you signed in and cache app data for performance. We use Google Analytics, which sets its own cookies to distinguish visitors and measure site usage; see Section 1 for what it collects. We do not use third-party advertising cookies or tracking pixels beyond that. You can opt out of Google Analytics using Google's browser opt-out add-on, or by using a browser/extension that blocks analytics scripts.
We may update this Privacy Policy as the Service develops. We'll notify you of material changes (e.g., by email or in-app notice). The "Last updated" date at the top reflects the most recent revision.
Questions about this policy or your data: ripeplanner@gmail.com.